Customer Self Service

Customer Self Service

As a provider of technological solutions for SMEs, we are in a continuous search to generate value and achieve success in every project we are part of together with our customers. Therefore, CeleriTech, an Oracle partner, provides a powerful platform that allows us to launch new products, publications, payment reminders, renewal letters and correspondence in a fast, secure and competitive way in an easy, agile and flexible manner.

We improve the processes for the final customer, who will be able to make more effective and efficient queries of their invoices in digital or printed format, personalized letters, offers, advertising and many other benefits, leveraged on Oracle Documaker Transall and Oracle Documaker Studio tools.

Customer Self Service is looking for:

Customer loyalty

Deliver electronic documents through different communication channels.

Generate revenue with targeted trans-promotional messaging

Reduce claims attention by sending clear and easy-to-read documents

Complying with regulatory frameworks in an agile manner

Reducing communication printing costs by using digital channels

Scope of service

CeleriTech offers services to generate physical or digital documents complying with the characteristics requested by the client or with the regulatory framework of the country (See CeleriTech’s project for Telefónica del Perú), this way you will be able to:

Oracle Documaker Studio features

Architecture

Architecture

Profits

We continue to create alliances to make our customers' lives easier.

CeleriTech’s customer service team is 100% available to answer your questions and provide you with more information about Customer Self Service as needed. Contact us.

We continue to create alliances to make our customers' lives easier.

CeleriTech’s customer service team is 100% available to answer your questions and provide you with more information about Customer Self Service as needed. Contact us.