SORRISO Technologies' Smart Suite for customer self-service, an effortless experience for your consumers

We implement solutions quickly and simply

SORRISO Technologies' Smart Suite for customer self-service, an effortless experience for your consumers

We implement solutions quickly and simply

Who are we?

Since 2001 SORRISO Technologies has been dedicated to providing solutions for digital self-service. We help leading companies worldwide to provide their customers with simple and convenient self-service experiences. Our solutions span processes from interactive online billing to payment portals, multi-channel customer communications and personalised video. In addition, this service software works with small individual accounts to larger commercial accounts.

With Sorriso Smart Suite we become an integral part of your business, helping you bridge the gap between IT, marketing and customer experience.

The service tactics we apply to your users will provide them with the power to solve problems on their own and find answers to their questions through digital channels such as FAQ, virtual assistants, chatbots and more.

If you are still using traditional methods to serve your customers, SORRISO Technologies will give you the boost you need to enter the world of digital serviceability.

If you are still using traditional methods to serve your customers, SORRISO Technologies will give you the boost you need to enter the world of digital serviceability.

Who is it for?

Our Sorriso Smart Suite has been specially designed for companies of any size and industry sector that want to take customer engagement and satisfaction to the next level with a world-class customer self-service platform.

We specialize in sectors such as:

If you do not see your industry sector listed, contact one of our representatives today.

How does it work?

Sorriso Smart Suite is composed of four modular solutions covering all aspects of customer service:

With this platform, you will be able to create and send digital files to all your customers, including purchase invoices and payment receipts, to keep them informed and in control throughout the entire shopping experience. In addition, our cloud-based platform will allow you to have all your documents archived, classified and easily accessible from any of your connected devices.

We promote interactivity with your customers while building trust with a smart, transparent and straightforward billing process.

Smart Bill allows you to create customised invoices using event-driven templates and deliver interactive invoices on the web, mobile devices, email, text messages and more.

You won't believe how easy it will be to control your payment management from now on with Sorriso Smart Pay. Through our complete payment platform, you will have your payment gateway to securely store your customers' financial information, enable fast and hassle-free payments, set up automatic transactions that are scheduled and trigger invoicing, and more.

Preventing your customers from abandoning a purchase due to security issues at checkout is easy with Smart Pay. Check it out.

Under this platform, your business will have the ability to create personalised videos to proactively communicate with your customers. Put personalised content in front of consumers' eyes, make them available at any time and motivate them to buy more.

With interactive video, you will monetise your customers' data. Remember that 73% of customers prefer to do business with brands that use personal information to make their shopping experiences relevant.

Now is the time to implement a self-service portal for your consumers on your unified site with access to all digital self service functionalities.

Now is the time to implement a self-service portal for your consumers on your unified site with access to all digital self service functionalities.

Business benefits

There are many ways to ensure the efficient growth of your business.

Integrating Sorriso 's Smart Suite Suite solutions for self-service to your customers is one of them. Consider that 83% of customers need help to finalise a purchase, and Sorriso ensures that you are there for them on time.

There are many ways to ensure the efficient growth of your business.

Integrating Sorriso 's Smart Suite Suite solutions for self-service to your customers is one of them. Consider that 83% of customers need help to finalise a purchase, and Sorriso ensures that you are there for them on time.