CRM Customer Service

CRM Customer Service

Differentiate your company from the competition with a Customer Service CRM

Even for some SMEs, Customer Relationship Management (CRM ) systems are on the back burner or not part of their business strategy!

The reality is that this globalised, interconnected and post-pandemic era has left paper or digital agendas behind as tools to control or record customer complaints, suggestions or comments, giving way to a combination of business strategies, software and processes that help build lasting relationships between companies and their most valuable asset: customers; all integrated into a single CRM platform.

The performance of your Customer Service unit is equal to the way your company is viewed in the Industry.

The performance of your Customer Service unit is equal to the way your company is viewed in the Industry.

Is your company a candidate for a Customer Service CRM?

The great thing about a CRM is that almost any company, regardless of size or industry sector, can benefit from it. They are ideal for managing your external relationships, and by acquiring one your company will be able to:

Just like your customers, NOT all Customer Management Systems are the same. At CeleriTech we offer you the World-Class CRM, SERVICE CLOUD from Salesforce.

Increase your Retention Rate with a Customer Service CRM

Increase your Retention Rate with a Customer Service CRM

Service Cloud

Give your customers the answers they need when they need them. Today's consumers expect access to customer service on their own terms. Our CRM for this area offers 24/7 customer care options.

With Service Cloud, your service team and your customers will have the necessary tools to create and manage cases through multiple channels, such as self-service portals, discussion forums, live chat, social networks and even mobile devices.

Secure World-Class Customer Service and:

What do you gain by purchasing Salesforce SERVICE CLOUD?

Never has Customer Service been so vital to the prosperity of businesses as it is today. Ensure growth with the Salesforce CRM Service Cloud integrated by CeleriTech's team of experts.

Never has Customer Service been so vital to the prosperity of businesses as it is today. Ensure growth with the Salesforce CRM Service Cloud integrated by CeleriTech's team of experts.