Customer Self Service

Customer Self Service

As a provider of technological solutions for SMEs, we are on a continuous quest to generate value and achieve success for every project we are part of, together with our customers. For this reason, CeleriTech, an Oracle partner, provides a powerful platform that makes it possible for easy, agile and flexible launching of new products, publications, issuing of payment reminders, renewal letters along with quickly, secure correspondences.

We improve processes for the end customer, for them to be able to make more effective and efficient queries of their invoices in digital or printed format, personalised letters, offers, advertising and many other benefits, leveraged through the Oracle Documaker Transall and Oracle Documaker Studio tools.

Customer Self Service looks for:

Customer loyalty

Delivery of electronic documents through different communication channels

Generate revenue with targeted trans-promotional messaging

Reduce claims attention by sending clear and easy-to-read documents

Swift compliance with regulatory frameworks

Reduction in communication printing costs by using digital channels

Scope of service

CeleriTech offers services to generate physical or digital documents complying with the characteristics requested by the client, or with the regulatory framework of the country (See CeleriTech's project for Telefónica del Perú). In this way, you will be able to:

Oracle Documaker Studio features

Architecture

Architecture

Benefits

We continue to build partnerships to make life easier for our customers.

CeleriTech's customer service team is 100% available to answer your questions and provide you with more information about Customer Self Service as needed. Contact us.   

We continue to create alliances to make our customers' lives easier.

CeleriTech's customer service team is 100% available to answer your questions and provide you with more information about Customer Self Service as needed. Contact us.